1. Data Handling with GoHighLevel:

Firefly Initiative ensures compliance with GoHighLevel data handling policies and guidelines.

2. Third-Party Integrations:

Third-party integrations used by Firefly Initiative adhere to industry standards and data protection regulations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Data Transfer Security:

Data transfers to and from GoHighLevel are securely managed to protect user information.

4. User Authentication:

Stringent user authentication and access controls are implemented to safeguard sensitive data on GoHighLevel.

5. API Usage:

Data shared through GoHighLevel APIs is encrypted and protected to maintain confidentiality.

6. Compliance Statement:

Firefly Initiative is committed to complying with A2P messaging regulations and industry standards.

7. Messaging Purpose:

A2P messaging is used for transactional notifications, alerts, and customer service communication within the business operations.

8. User Consent:

Users provide explicit consent for A2P messaging through opt-in procedures and confirmation mechanisms.

9. Message Content Guidelines:

Guidelines ensure that A2P message content aligns with regulations and best practices.

10. Frequency and Opt-Out:

Users are informed of message frequency and provided with clear instructions on how to opt-out of receiving A2P messages.

11. Delivery Transparency:

Message delivery includes sender identification and contact information for user verification.

12. Data Protection:

Measures are in place to protect user data transmitted through A2P messaging channels, ensuring confidentiality and security.

Additional Privacy Measures

13. Cookies and Tracking:

Firefly Initiative uses cookies and tracking technologies to enhance user experience on the website.

14. Security Measures:

Robust security measures are implemented to safeguard user data from unauthorized access or breaches.

15. User Rights:

Users have rights to access, correct, delete, and request portability of their data held by Firefly Initiative.

16. Policy Updates:

Updates to the privacy policy will be communicated to users to ensure transparency and compliance with evolving regulations.

17. Approval Process:

Describe any approval processes required by GoHighLevel for data handling practices or integrations.

18. Purpose of A2P Messaging:

Clearly state the purpose of A2P messaging within your business operations.

19. Message Delivery Transparency:

Ensure transparency in message delivery, including sender identification.

20. Regulatory References:

Include references to relevant A2P messaging regulations and industry guidelines.

21. Record-Keeping:

Specify the records that will be maintained regarding A2P messaging activities.

22. Training and Awareness:

Highlight the training programs in place to educate employees on A2P messaging compliance requirements.

24. Data Protection:

Explain how user data shared through A2P messaging is protected and secured.

25. Purpose of Cookies and Tracking Technologies:

Clarify the purpose and function of cookies and tracking technologies used on your website.

26. Data Retention Policy:

Define the retention period for user data, including A2P messaging records, in compliance with regulations.